Terms & Conditions 

We don’t want this to be too scary, or boring, but do need to give your information some protection and limit our liability, so here is the fine print:

This page sets out the terms and conditions on which we sell products (Products) listed on our website (our Website) to you. Please read these terms and conditions carefully before ordering any Products from our Website.

By using this Website, you accept these terms and conditions together with our Privacy Policy, Delivery, Refunds & Returns Policy and General Information pages. If you do not accept these terms and conditions, please do not use this Website.

You can access these terms and conditions at any time from the bottom of any page of the Website.

Purchasing from

By placing an order through our Website, you warrant that:

  1. You are legally capable of entering into binding contracts; and
  2. You are at least 18 years old; and
  3. All details you provide to us are true and accurate, that you are an authorised user of the credit, cheque or debit card used to make your order and that there are sufficient funds to cover the cost of the Products you have ordered.

Products displayed on our Website can be purchased using a secure online Mastercard or Visa transaction facility. We use SSL encryption and a secure, PCI-compliment payment gateway to ensure your security at all times.  We also accept internet banking, and Enzi Chair gift vouchers as methods of payment on our Website. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purpose of completing the transaction to purchase the Products ordered.

When purchasing Products, you will be asked to register your email address to complete the purchase and we will hold your details for shopping purposes (which you can alter at any time by logging in). We may also contact you in direct reference to your order.

Placing an item in your shopping cart does not reserve that item or price. Orders are only activated once we have received confirmation of your payment.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Gift Vouchers

Enzi Chair Gift Vouchers can only be redeemed online at

Enzi Chair Gift Vouchers cannot be redeemed for cash or returned for a refund. Unused balances are not refundable or transferable. Enzi Chair is not responsible for lost or stolen Gift Vouchers. Risk of loss or theft  for Gift Vouchers passes to the purchaser on transfer. This Gift Voucher and purchases made with it are subject to the terms of trade as set by Enzi Chair, which may change from time to time.

Gift Voucher value expires 3 years after purchase.

Pricing and Product Availability

We exercise great care to avoid errors in pricing and Product information. If mistakes do occur, we reserve the right to refuse or cancel your order.  We will correct the errors and we apologise in advance for any inconvenience this may cause.

We take great care to provide accurate stock numbers on our Website, although occasionally we may be unable to supply a Product that has been ordered. Enzi Chair will communicate any issues with you as a result of unavailability and we will credit without delay any payments made for such Products.

All prices on our Website are in South African Rand.

Prices are subject to change for any reason at any time without notice, but changes will not affect orders which we have already processed.


Product reviews may be independently collected and moderated by third-party vendors, and all reviews published are from customers who have purchased the product they are reviewing. These reviews will be read, published and moderated on the website at our discretion.

If the review is sponsored – this will be indicated.

We reserve the right to make minor alterations to reviews for the purpose of fixing obvious errors, or removing offensive language.

Social Media Image Submissions

If an image is submitted using a hashtag we have designed for the purpose of receiving images, we will receive that submission as authorisation to use that image in the format to which the hashtag is allocated.

We take no responsibility for how others choose to share, comment on or engage with user images after we have posted.

Enzi Chair Guarantee

The Enzi Chair comes with a guarantee of 5 years. This warranty covers all manufacturing faults or defects. It does not cover wear & tear or damage caused by use, water, accident or failure to follow care instructions.

The guarantee is valid from the date of the order and is available to the original purchaser of the Product only.

If any issues occur with the Product that you have received, please email us at provide the purchaser’s name & contact details, invoice number, the type of the product at fault and full details of the fault (including photos if possible).

Intellectual Property

Our logo and sub-logos, product names, marks, and trade names are our trademarks and no person may use them without permission. Any use of the materials on this Website including reproduction for any purposes, modification, distribution, display, copying or republication without prior written permission of Enzi Chair is strictly prohibited.

All images and photographs including content on the Website is owned by Enzi Chair and may not be copied, reproduced or edited in any form without prior written (including email) approval from Enzi Chair.

Enzi Chair is the exclusive owner of all rights in the compilation, design and layout of this Website.


Our Website provides general information about Enzi Chair and the Products and services we offer. The information contained in this Website has been prepared solely for the purpose of providing information about Enzi Chair and the services and Products we offer. Enzi Chair reserves the right to change, delete or move any of the material on this Website at any time without notice. Enzi Chair shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this Website. This includes viruses alleged to have been obtained from this Website, your use of or reliance on this Website or any of the information or materials available on this Website, regardless of the type of claim or the nature of the cause of action. By your use of this Website, you agree that you are using this Website solely at your own risk.

Typographical Errors
In the event that an Enzi Chair product is mistakenly listed at an incorrect price or a product’s specifications are incorrectly advertised, Enzi Chair reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Enzi Chair reserves the right to refuse or cancel any such orders whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Enzi Chair shall issue a refund into a nominated account in the amount of the incorrect price.


Since every effort has been taken to ensure a safe design of all of our products, we do not accept any liability for any adverse events that may arise from the use of our products, howsoever caused, and by purchasing any of our products you indemnify Enzi Chair, and waive any claim against us, our agents, members and employees for any damages you or your child may suffer as a result of any Enzi Chair product.


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Enzi Chair without notice at any time, for any reason. All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Third Party Websites

This site may contain links to third party websites. These websites have not been prepared by and are not controlled by Enzi Chair and have been linked for your convenience only. Any links to third party websites do not imply that we endorse and have checked and approved those websites.


Enzi Chair has the right to revise and amend these terms and conditions at any time.


We run specials/discounts/promotions from time to time.  These are only made available for a certain period of time and are subject to stock availability. Specials may only be purchased whilst it is being advertised and must be fully paid for during this period. Enzi Chair reserves the right not to honour any order that contains expired special deals or discounts.

Should an advertised special become unavailable Enzi Chair reserves the right to replace the special with another at the choice of Enzi Chair.

Enzi Chair Competition Terms and Conditions

  1. Entries must be received within the timeframe specified.
  2. We will determine the winner(s) at our sole discretion.
  3. We will attempt to notify winner(s). If the Competition is run via a social media channel, we will attempt to notify the winner(s) by a message or comment on the social media channel concerned. If we are unable to reach the winner(s) within 7 days, we reserve the right to nominate a new winner.
  4. By entering a Competition, entrants:
    i. grant Enzi Chair permission to use their name(s) in winner announcement posts/notifications and/or any images submitted by entrants as part of the Competition; and
    ii. agree that Enzi Chair will not be liable in any way whatsoever, in relation to the use of their name, social media profile and/or any images submitted as part of the Competition.
  5. Any prizes offered as part of a Competition will be as described by Enzi Chair. Prizes are not transferable and are not redeemable for cash. In the event that the prize specified in the Competition becomes unavailable for any reason, we will substitute a prize of similar value. Winners receive prizes entirely at their own risk.
  6. By entering a Competition, entrants acknowledge that the Competition is in no way sponsored, endorsed or administered by, or associated with, any social media platform (including Facebook, Instagram, and/or Pinterest).
  7. Enzi Chair reserves the right to amend, vary, extend or discontinue a Competition at any stage, for any reason.
  8. Entry to a Competition is only open to people residing in South Africa at the time of the competition and are 18 years or over.
  9. To the full extent permitted by the law, Enzi Chair will not be liable for any injury, damages, expenses, or loss whatsover (whether direct or indirect) to persons or property as a result of any person entering into the Competition or accepting or using any prize, including without limitation non-receipt of any prize or damage to any prize in transit.
  10. By entering a Competition, all entrants are deemed to have accepted these terms and conditions.

These terms and conditions apply to all competitions and promotions run by us, or on our behalf, including those undertaken via any social media channel (each a Competition). These terms do not apply, and we accept no responsibility for, competitions and promotions run by or on behalf of any party other than Enzi Chair (regardless of whether our products are part of the competition or promotion).